I do not find how to restore my backup files onto my new computer.
I am using a Passport Ultra external for my back ups. I installed WD backup on the new computer. When I load backup, it says “There ae no files to restore.”
Thank you
I do not find how to restore my backup files onto my new computer.
I am using a Passport Ultra external for my back ups. I installed WD backup on the new computer. When I load backup, it says “There ae no files to restore.”
Thank you
Hello, DandZS
Try to uninstall the software and re-install it back, if the issue still persists then you should try contacting WD’s Technical Support about this for live assistance and troubleshooting
To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support