From day 1 after I have WD MyCloud I’ve not been able to use Windows Explorer to move files & folders to & back between my computer & MyCloud except when the file is real small, about a few KB. I can see MyCloud in the Network. I can see all the files & folders there. I can move small file of size of less than about 10KB between my computer & MyCloud. But when the file is any bigger it just hanged there.
I have no problem doing same using WDMyCloud desktop application. A file of about 200MB takes about 20 seconds to move from my computer to MyCloud using WDMyCloud desktop application. So, it cannot be my wifi speed problem.
I rang & talked with the WD tech support. After prolonged trials & errors they blamed it on MS Windows Explorer & said they could not help any further.
I am therefore unable to run any applications (e.g. system backup/recovery, file backup/recovery… etc, except WDMyCloud desktop application) that need to move files between my computer & MyCloud.
Has anybody else experienced this before & resolved it? Most grateful if you share the solution. Many thanks.