Unable to access My Cloud after enabling Link Aggregation

So I am helping my college instructor with setting up a WD My Cloud as a backup NAS for some iSCSI Drives. We enabled link aggregation and then we lost connection. I did some searching and found that we had to enable LACP in the switch so we did. that seemed to change the problems we were having. The NAS is connected to a Cisco SG300-28 Switch and has a LAG Setup on the two ports with LACP enabled. What are we missing that is causing us to lose connection to the switch? We have the NAS set on the adapative Load Balancing mode. Model is a WD My Cloud EX4100.

Hi,

You could refer to the following link: My Cloud: Supported Network Card Link Aggregation Modes