Good Day All,
Just purchased a MyCloud Device and working on the problems one at a time. I have access to MyCloud device when my iphones are connected to my home network. However, away from home, I cant access the MyCloud Device. I went to the Dashboard and tried to turn on the remote access but the web software will not allow me to turn it on. I thought I took care of this a day or two ago, because I typed the code the dashboard gave me. I turned off my wifi on my phones and was apply to access the MyCloud device via the iphone app. today I tried it again, away from home and it told me the mycloud device was offline and inaccessable, only local files are available. I am using the 4.0 version firmware. Can anyone give me advise or suggestion(s). Your help is greatly appreciated.
