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Thumbnails not loading

When I open files in File Manager (Windows 7) only a few thumbnail photos will load. Usually the ones I already opened in the past show. The rest show a default icon. Even if I try a smaller size it doesn’t load. What can I do? This is unnaceptable because it’s impossible to find a photo I need without looking at it.

Thank you,

Stephen

Not sure I understand your question.  The MBL has nothing to do with the creation of thumbnails. Windows 7 creates its own thumbs.  If  SOME thumbs are working, that means the MBL is working, because all thumbnails are stored in a single hidden thumbs.db file created by windows. 

It does the same thing on my Vista machine too. It doesn’t happen if it’s a drive on the hard drive. It only happens on the MyBookLive drive. That’s why I think it has something to do with MBL. See the screen shot.

Can’t see your screenshot until a moderator approves it.

Also, make sure you’re not connecting via WebDAV.

Search this forum for info on that;  for some reason some people’s PCs connect to the MBLs via WebDAV instead of a direct connection.

It could be that WebDAV connections won’t allow Windows to update the thumbnail cache.

Exactly the same problem here !!!

I have MBLD 6TB. Connection speed between PC and this NAS is 1Gbps.

Anybody has ideas ?

Vytenis

Antivirus software can interfere with this. As a test, turn off your AV software and try it again. As TonyPh12345 mentioned, we don’t have any bearing on Windows explorer showing thumbnails.

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