This issue is combination of samba 4.5.0(9/2016) removing NTLMv1 from default for security reasons, and Sonos only supporting NTLMv1. We will provide fix in a firmware release as soon as possible.
In the meantime, adding the value of ntlm auth = yes to the smb.conf will allow Sonos to authentic to the My Cloud via SMB when SMB1 is also selected in the AdminUI dashboard.
NOTE: The changes will be undone if the Samba Protocol is changed or the My Cloud rebooted…
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Ensure SMB1 is configured in the AdminUI as an SMB Protocol.
How to Change Windows Samba (SMB) Protocol Version on My Cloud OS 5 -
Enable SSH and Login on the My Cloud
How to Acess WD My Cloud Using SSH (Secure Shell) -
Add this option to the global config of the smb.conf file using SSH
vi /etc/samba/smb.conf
ntlm auth = yes
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Restart Samba
smb restart
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Verify the setting is still there
cat /etc/samba/smb.conf |grep ntl
ntlm auth = yes -
Add Music Library from private shares in the Sonos apps
//192.168.0.24/PrivateShare
username
password