I’m having a problem with some of my mkv’s not playing. Most of them play, but some are giving me the non supported file message. Here is one of the mkv’s that won’t play. Can someone tell me if they see anything that would keep it from playing?
General
Complete name : C:\Users\Len\Desktop\breaking bad\BRKNG-BD-S01E01 (1).mkv
Format : Matroska
File size : 231 MiB
Duration : 58mn 6s
Overall bit rate : 555 Kbps
Encoded date : UTC 2013-07-29 03:13:02
Writing application : mkvmerge v6.3.0 (‘You can’t stop me!’) built on Jun 28 2013 20:09:41
Writing library : libebml v1.3.0 + libmatroska v1.4.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 58mn 6s
Nominal bit rate : 482 Kbps
Width : 720 pixels
Height : 400 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.070
Writing library : x264 core 80 r1376 3feaec2
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=5 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=482 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=2:1.00
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : Yes
Format settings, PS : No
Codec ID : A_AAC
Duration : 58mn 6s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Menu
00:00:00.097 : en:00:00:00.097
Yep. the profile used to encode it was High@L5.1
The highest AVC (a/k/a h.264) profile supported by any WD media player is, as listed in the specs, High@L4.1.
That’s weird. The mkv plays fine on my older WDTV gen 1 unit.
LenniePaz wrote:
That’s weird. The mkv plays fine on my older WDTV gen 1 unit.
Not terribly surprising… The different boxes can do different things since they’re based on varying chipsets. The specs are just a matter of what WD says should work and what they’ll support.
I don’t know the exact chipset mount in this WD TV Play… i know have a different chipset respect a WD TV Live but you can confirm the chipset of WD TV Play can’t support this profile by hardware issue ?
Otherwise i have this MP4 file:
General
Complete name : I:\WWE.Friday.Night.Smackdown.2013.08.02.HDTV.x264-Ebi\WWE.Friday.Night.Smackdown.2013.08.02.HDTV.x264-Ebi.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 1 016 MiB
Duration : 1h 29mn
Overall bit rate : 1 594 Kbps
Encoded date : UTC 2013-08-01 09:39:25
Tagged date : UTC 2013-08-01 09:39:25
Writing library : AVS
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 7 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 29mn
Source duration : 1h 29mn
Bit rate : 1 398 Kbps
Width : 704 pixels
Height : 400 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.166
Stream size : 891 MiB (88%)
Source stream size : 891 MiB (88%)
Language : English
Encoded date : UTC 2013-08-01 09:39:25
Tagged date : UTC 2013-08-01 09:39:25
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 29mn
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 121 MiB (12%)
Language : English
Encoded date : UTC 2013-08-01 09:39:25
Tagged date : UTC 2013-08-01 09:39:25
I don’t have try but i thinks it’s no playable on WD TV Play… whitout a re-encode it’s no possibly to watch on it ??
Yeah, thats the funny thing about the PLAY, pretty much ALL .mkv containers encoded with any of a number of codecs play perfectly in my LIVE. However they DO NOT PLAY on the ‘PLAY’. They should rename this product the ‘STOP’, as in stop dont buy this garbage.
Horse hooey. Files that are in spec will play. Expectations to the contrary would be your own, not WD’s issue. 
Horse Hooey?
Files in spec?
Ummm… No, Just no.
WDTV Live plays 98% of any/all codecs. (And that’s forgetting that WDTV Live is easily flashable with wdlxtv custom firmware which plays EVERYTHING IMAGINABLE and provides MANY improvements)
WDTV Play plays about 50% of the most common HD Video formats. About 50% of all of my .mkv containers encoded with different, commonly used codecs work with play, not to mention no external sub files.
Smart people don’t have time to re-encode TB after TB of videos just so they can somewhat work on a flawed device(wdtv play). They just buy a wdtv live or one of the other solutions out there that DO work for about that same price or 10-20$ more.
They should go with the LIVE, no doubt. Still, I had no problems with any of my MKVs on the Play, nor with external subs (except PGS of course, they only work when embedded. No, I don’t know why either).
kingchoc wrote:
…WDTV Live is easily flashable with wdlxtv custom firmware which plays EVERYTHING IMAGINABLE and provides MANY improvements)
WDLXTV adds support for additional codecs? Which ones?
kingchoc wrote:
WDTV Live plays 98% of any/all codecs.
You’re speaking in hyperbole.
The WDTV Live doesn’t support any 10-bit profiles. Doesn’t support WMV2. Doesn’t support h.265. Doesn’t support FLV as a codec (only as a container containing h.264 video.) Doesn’t support DV. Doesn’t (properly) support variable framerate (which the Play, quite surprisingly, does much better at.) It doesn’t support anything containing GMC. Doesn’t support any frame-packed codecs (So no full-resolution 3D). Doesn’t support ANY lossless video codecs (ZRLE / MSU / etc.) Doesn’t support RealVideo. Doesn’t support HD DTS passthrough.
I can keep going.
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