so i bought my wd live streaming 2 weeks ago and every thing went fine the only problem is that some mkv files work just fine many mkv files are not working at all.when trying to play them it tells me that it is not a supported format and i should revise the supported formats at guide .i have upgraded to the last firmwire and the problem persist .
here is the details of some files
General
Complete name : F:\hunter x hunter\27.mkv
Format : Matroska
File size : 259 MiB
Duration : 23mn 44s
Overall bit rate : 1 522 Kbps
Encoded date : UTC 2012-04-29 08:35:19
Writing application : mkvmerge v4.6.0 (‘Still Crazy After All These Years’) built on Mar 10 2011 02:50:32
Writing library : libebml v1.2.0 + libmatroska v1.1.0
Cover : Yes / Yes / Yes / Yes
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High 10@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Muxing mode : Container profile=Unknown@4.1
Codec ID : V_MPEG4/ISO/AVC
Duration : 23mn 43s
Bit rate : 1 300 Kbps
Nominal bit rate : 1 326 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.059
Stream size : 221 MiB (85%)
Writing library : x264 core 119 r2106 07efeb4
Encoding settings : cabac=1 / ref=4 / deblock=1:-1:0 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / psy_rd=0.40:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=1326 / ratetol=1.0 / qcomp=0.70 / qpmin=0 / qpmax=81 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=50000 / vbv_bufsize=50000 / nal_hrd=none / ip_ratio=1.40 / aq=1:0.60
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 23mn 44s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 48.0 KHz
Stream size : 32.6 MiB (13%)
Text
ID : 3
Format : bleep
Codec ID : S_TEXT/ bleep
Codec ID/Info : Advanced Sub Station Alpha
Menu
00:00:00.000 : en:Prologue
00:00:16.975 : en:OP
00:01:36.972 : en:Part 1
00:10:53.903 : en:Part 2
00:21:54.855 : en:ED
00:23:04.842 : en:Hunterpedia
00:23:24.778 : en:Preview
anothe file
General
Complete name : I:\mohbaboo-subs_K-B.03.HD-720p-Arabic.mkv
Format : Matroska
File size : 290 MiB
Duration : 24mn 10s
Overall bit rate : 1 679 Kbps
Encoded date : UTC 2012-04-22 03:19:52
Writing application : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul 3 2010 22:54:08
Writing library : libebml v1.0.0 + libmatroska v1.0.0
Cover : Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes
Video
ID : 3
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High 10@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 8 frames
Muxing mode : Container profile=Unknown@4.0
Codec ID : V_MPEG4/ISO/AVC
Duration : 24mn 8s
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Writing library : x264 core 120 r2164 da19765
Encoding settings : cabac=1 / ref=8 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=81 / qpstep=4 / ip_ratio=1.40 / aq=1:1.50
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : A_AAC
Duration : 24mn 10s
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 44.1 KHz
Text
ID : 1
Format : bleep
Codec ID : S_TEXT/ bleep
Codec ID/Info : Advanced Sub Station Alpha
Language : Arabic
Menu
00:00:00.000 : en:Prologue
00:00:39.957 : en:Opening
00:02:10.005 : en:Part A
00:11:10.420 : en:Eyecatch
00:11:13.965 : en:Part B
00:22:31.767 : en:Ending
00:24:01.732 : en:Part C