I cannot install either the WD Acronis True Image software I downloaded or the software contained on the WD disc that was included with my new WD internal SATA drive. In both instances I receive a similar message as follows:
“To install this product, at least one WD device should be installed in your system.” Amazingly, I now have three WD drives installed. All are recognized in the BIOS, as well as by windows. All three are functional. I just wanted to use the software to clone the old ones to my new larger drive. Anyone else have a similar problem? What could be causing their software not to recognize that their drvies are installed. WD Tech Support was of no help. They just asked me two useless “canned” questions that were of absolutely no help. Any suggestions or insight on how I can install this software?
Thanks for any help.