Slowbinking then reset

I had the slow blinking offline problem and tried a factory reset to fix. I now have no access at all (had network before) and device is still slow blinking!

Any help much appreciated.

@Frustrated5

Unless it has been fixed there is a problem, check the status!

status.mycloud.com

Hi guys,

The problem has been fixed. I now have access to my client folder via the web. I suppose it will be the case when they get to the office later today.
I will post again when I get an update from staffs if they can access files from their desktops.
My advice to mitigate against not having access to ur files when WD servers goes down in the future is to configure ur files to be accessible offline as well as remotely, the only down side is it’s will use up space on your PC storage.
Thanks all
Prince

Thanks so much for this. I hadn’t realised the mycloud was dependent on the WD servers being up - dumb!

They are back up and all is good again. Not before I carcked the shits and bought Seagate device to replace it though…

1 Like

Also explains why my OS3 device was still working!