Shares Folder creating extra identical folder i.e. public_2

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

Guys,

   How come all my shares folders  have  identical created folder  for example  my public folder have identical folder with name public_2 (both have same content and size).  Thanks

2

Hello and welcome to the WD Community.

Have you tried resetting the unit? 

Is this happening on the latest firmware?

3

Good Evening,

I would encourage you to open a support case at https://westerndigital.secure.force.com/ind/?lang=en

attaching the system logs from your My Cloud device so that our teams can assist with your question / issue.

Regards,

Samuel Brown