Shares Folder creating extra identical folder i.e. public_2


   How come all my shares folders  have  identical created folder  for example  my public folder have identical folder with name public_2 (both have same content and size).  Thanks

Hello and welcome to the WD Community.

Have you tried resetting the unit? 

Is this happening on the latest firmware?

Good Evening,

I would encourage you to open a support case at

attaching the system logs from your My Cloud device so that our teams can assist with your question / issue.


Samuel Brown