If one’s My Cloud hard drive has died or become corrupted one can try one of the various unofficial “unbrick” methods that have been widely discussed in the OS3 My Cloud subforum. Use the forum search feature (magnifying glass icon upper right) to find those many past “unbrick” discussions. After successfully unbricking one can restore the Safepoint back to to their first gen single bay My Cloud.
For example user Fox_exe has some directions some of us have used to unbrick a first gen single bay My Cloud. Generally one may get a front red LED after a correct unbricking, if the My Cloud dashboard can be reached one can run a system only restore which should fix the red front LED and the OK capacity error.
One can plug in the USB hard drive containing the Safepoint backup to a computer and access or copy the files off that USB hard drive. Basically a Safepoint, among other things, mirrors the user data on the first gen My Cloud to a USB hard drive.
