Safepoint disappeared 2 times

[H1NK1]

Hello dear community
I have a problem with my WD MyCloud.
I have created a Safepoint with the name “Safepoint” this disappeared after 3 days and no longer comes back. I can not create this new. I have created a new Safepoint with the name “Safepoint1”. This disappeared on the same day. Restarts and resets did not help. What can I do? I need to keep my MyCloud up to date with another one.

[cat0w]

@H1NK1

You do realize that this device is no longer supported. There isn’t any cloud access or internet access. Anything you create must be saved on your network. Where are you saving your safepoints?

[Bennor]

Are you saving the Safepoint data backup to a USB hard drive Share, or external local network location?

What firmware version are you running?
Does the My Cloud Dashboard Diagnostic section indicate an error?
Does the My Cloud Dashboard alert/notification icon () indicate any errors or warnings?

[H1NK1]

Hello @Bennor @cat0w ,
thanks for your information.
I dont care about the cloud, i am 100% @ my local network.
Both MyClouds do have 4.xx Firmware and are Gen1.
They are Gigabit uplinked.

Here is what i have and what i do:

MyCloud 4TB (Master) >-Safepoint-> MyCloud 2TB (Slave)

No Error or Warnings in the Bell Menue.

It just vanished.

EDIT: After i guess 40 Restarts of both Systems and 5 Router restarts, i got my Safepoint1 back! But the Safepoint is still not visible and i cannot recreate it, because it says its already here. Yikes the software is so bugged, i dont know why the critical parts are just made so lazy…

[Bennor]

Safepoint can be temperamental at times. From failed backups to failing to run when scheduled. Some have taken to creating their own backup script as a replacement for Safepoint.

Happy accident - INCLUDES AN ALTERNATIVE TO SAFEPOINT

My 13 month old 4TB WDMC has been giving me sporadic problems for some time now, losing network connection, media stuttering, all sorts. I’ve ‘tinkered at the edges’ to keep things going but all to no avail, things have kept going wrong. I do have a certain amount of tech knowledge, so I knew what I was doing. Then one day last week I managed to accidentally hit the ‘Quick restore’ button on the dashboard, don’t ask me how, I even managed to hit the confirmation button as well, so within second…

Alternative to Safepoint - reposted

I posted an alternative to Safepoint under a previous posting commencing “Happy accident…”. The move to the new forum style corrupted the formatting. Here, for anyone who wants it is my original post, correctly formatted. It’s worked well for me for five months now, including a disaster recovery that went smoothly, I appreciate that some of the scripts could possibly be more elegant to those more experienced than myself, but this does have one advantage - it works! This will back up any shares …

For a few years I used a version of a backup script to backup data on a My Cloud. One will likely have to modify the examples in the link above to backup across their local network to another NAS/My Cloud.

[cat0w]

@H1NK1
Have you already followed all these steps to recover your Safepoint?

[H1NK1]

Thanks @Bennor for your Input.
I think i just leave the script and hope for the best,
i found out that if you disable the power saving state,
the safepoint will not fail to do its work. It seems it cant be woken
up if you activate power safe. Dumb programming but well.
So for now it seems to do its job, but i see the need for a mirror.
I already bought meanwhile one, but have problems restoring the OS, its in safemode without firmware shown, i will do a new topic with that issue.

but for now it seems good. i hope it keeps on running, i will test for some weeks.

[H1NK1]

Thanks @cat0w for your info. I already tried to restore the vanished Safepoint.
The System doesnt find it, but it is still there. That programming seems very very sketchy.
But i was able to somehow get one Safepoint up and running. Seems good so far, but will switch over to a Mirror model.