Reset password / Can't connect dashboard

[roywaarts]

Hi all,

I just got a new modem from my internet provider and now i can’t connect the dashboard
I can see all the folders on my macbook.

I want to change some settings in the dashboard so i try to reinstall the software, maybe it helps. When i do that, i see the cloud but i don;t remember my password.

Can i do a 40sec reset?
Wil i keep my files?
I Don’t want to lose them.

Please help.

Sorry for bad engl, im from the netherlands

Thank you!

[Bennor]

More information a reset vs and restore and what each does.

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13986

[roywaarts]

Thank you!