Problem power led

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hello, my cloud ex2 is new for 9 months but blue light takes turn off, have tried to change the 12v power but does not work I get the following message: Error supply. Please can you tell me what happens? Is it urgent? Said warning Event Code: 1022

2

I would recommend contacting WD Support for further assistance on this particular case. You can do so over the phone or via E-mail.