Power supply failure

I have my cloud ultra ex2 device, and I get very often the warning power supply failure, code 1022

I tried searching for the problem and the solution but I couldn’t figure out whats the problem therefore the solution

Can you please help me understand the problem or how to troubleshoot it …

Thanks a lot ,

Hi @iyadlada,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: