Please Help.. Raid Volume..please

I have Wd my cloud ex2 12TB…
only one volume read in my cloud ex2…
in drive status Drive1 good,Drive2 good…
but only one volume readed…

my volume is gone…what should i do?? please help…
sorry about my english


please help…

What happens when you access the root of your NAS? What is displayed in the Home tab of your Dashboard? What was stored in the missing volume, and how was it accessed last time it was used? Can the Desktop or Mobile apps see the missing volume?

I try to acces root from Putty…but when i type # parted…nothing happen,
Dashboard still show 1 hd…
I have more data in this hd… Can i recover hardrive using hd docking or something? Pls i need help…

The desktop only show volume 2 folder in network drive… Somebody help me please…

Please someone…i need help

It depends. In JBOD you should be able to access the hard drive’s content in a system that supports the EXT4 file system.

i’ve been try in ubuntu pc…the storage is unallocated with GPARTED

If so, then the partition is corrupted or damaged. Have you tried a Linux-based data recovery application?