Permissions

still having trouble getting to folders locally on my mac mini can acess them through the cloud app on the mac mini but not map them ?.

 can access the dashboard ok i can connect to the drive though finder go network see the folders public smarter Time Machine but each folder i click into i get this message      The operation can’t be completed because the original item for “Public” can’t be found.  i am the sole user . also the WDmycloud app i can get into the folders to delete rename  add etc ok but can’t map the drive through the network ?

would a factory reset system only solve the problem ?

also  get as far select the volumes you want to mount on 192 ***.* *
then get the message

there was a problem connecting to the server 192.***.* *

you do not have permission to access this server 

its not the mac any idears ? on what to do ?.

not sure if mac has this issue but it sounds similier to a windows limitation.

I would try disconecting any share and clear credentials (if this applies to mac) reboot then try to connect to a non-public share 1st, then you can connect to public.

if this is not the issue a system only restore won’t hurt. shares & data are left in place, everything else is reset like new

I would try disconecting any share and clear credentials (if this applies to mac) reboot then try to connect to a non-public share 1st, then you can connect to public.

how you disconect a share and clear credentials ? please 

Have you read through the User Manual? See P. 23 and P.37. Check the index for other items that apply to Apple and Mac.

If you have WD Quick View installed try the following. See images below.

WDMyCloudMap1.JPG

WDMyCloudMap2.JPG

Posted by,
cat0w (USA)

my wd quickview open dashboard learningcenter shutdown etc

in open select the volume you want to mount ie public/smatware/timemachine on wdmybook you dont have permissions for ech volume i try to connect ?.

The nas was fine on my win 7 pc for twelve months since i purchased it but this year git rid of the pc for a mac mini went through set up everything was fine and volunes mounted i even had timemachine set up but decided to have timemachine on another external drive so deleted the timemachine back ups on the mycloud so im not sure if thats connected to my new problem of not being able to mount the volumes now ?.

not sure but a system only restore is probably the next step unless you want to try WD support

well rest my box got the wdquickview installed wdmycloud app for the deskto can acess my shares files ect .

same as before go into network connect then dont have permission on this server contacted wd said rest the box .

how you change server ? or cant you .

I don’t know what wo are asking with “how you change server ?”

ok the wdmycloud app i can get to the files on my mac through the desktop app . when i had win 7 i mapped the drives adding files that way . im trying to do the same on my mac mini  map the drives but i get error  The operation can’t be completed because the original item for “adam” can’t be found. or you dont have permissions on this server ?

yet i can acess through the mac app ? i guess i will just have to live with the way it is in regards to server im thinking 192.168.0.3 server could be changed somehow to try ?.

another thing to mention was after factory reset i downloaded the three available software wdquickview the desktop app for mac ( which im using to add files delete files etc from the nas currentley works fine ). the final one was wdmycloud set up which gets so far .it finds my drive then gos to checking network conections then the error comes you dont have permission to acsess this server with the warning the drive wil be unable to mount.

i cheked on another account with admin rights on my mac mini to  see if my mac account was corruppted but i had the same results.

Are you able to provide images of the warnings you are getting?

Posted by,
cat0w (USA)

i will try to do some screen dumps im new to mac  but il give it a try .

I have an older Macintosh and I always used Snapz Pro. Here is a link to the OS10 Snapz Pro.

http://www.ambrosiasw.com/utilities/snapzprox/

Posted by,
cat0w (USA)

Screen Shot 2015-02-20 at 13.48.27.png Screen Shot 2015-02-20 at 13.47.47.png

Screen Shot 2015-02-20 at 13.57.32.png

any idears now ive posted screen dumps ? been in touch with WD  but no joy yet .

how do othe mac owners set up there mycloud  and have they experieneced any problems sinilar to mine ?.

well no joy from WD support sent them loads of emails aswell. 

I would try disconecting any share and clear credentials

how do you clear credentials ?  are thery stored in osx ? ( like get the mac to forget it as conected to the nas before so it wont rember any logins etc ) ?.