PC cannot detect my 2TB WD My Book USB 3.0
My Asus notebook which is currently running Windows 8.1 cannot detect my HD.
I have had it for a few months now, and it has been working fine.
Recently I had my laptop repaired after a drop and the internal harddrive had to be replaced and Windows along with all drivers re-installed.
I was given my laptop back last week and I later plugged the HD in and everything was working fine, although, now after a few days of not using it I have noticed my laptop is no longer detecting it (through My Computer).
When i plug it into the USB 3.0 Port, the white LED on the HD begins flashing and i can hear it reading (It doesn’t make any unusal clicking noises or anything suggesting that it could be damaged. And to my knowledge hasn’t been dropped or mistreated) but nothing comes up.
When I go to Device Manager, under Disk Drives it shows ‘WD My Book 1140 USB Device’ when it’s plugged in and in properties for that, the Device status is ‘This device is working properly.’
When i go to Disk Management, it comes up with a message box labelled ‘Initialise Disk’ stating ‘You must initialise a disk before Logical Disk Manager can access it’ it gives me ‘MBR or GPT’ as the options for partition styles with GPT already ticked. But when i proceed, a message box comes up with a red X stating 'The specified disk is not convertible because the size is less than the minimum size required for GPT disks. Then closing that, it shows ‘Disk 1, Unknown and Not Initialised.’
Here is a list of things I have tried to resolve this:
I have tried plugging the HD into my MacBook as well as another PC both with no results.
I have plugged the HD into other USB ports on my laptop.
I have plugged a USB stick into my laptop to see if it would show and it did.
I have gone though Device Manager and attempted to Update the driver for it, with it saying it’s up to date.
I have gone to Device and Printers through Control Panel and tried troubleshooting the HD only for it to say ‘Troubleshooting couldn’t identify the problem.’
I have downloaded the ‘WDFirmwareUpdater’ from their site and attemped to install that, only for it to come up with a message stating that i need to close all open applications and then run the firmware updater again. (I had no other applications open or Spyware/Anti-virus apps opened).
I have downloaded and installed the ‘WDSmartWare Installer’ but when it says to select Backup Source and Target, the image of the HD ‘My Book’ has a yellow pencil with a red X next to it without allowing me to select it.
I have downloaded ‘WD Quick Formatter’ only to have it come up with a Runtime Error stating, 'This application has requested the Runtime to terminate it in an unusal way."
I’m now out of ideas with what to do and considering just giving up and accept it is somehow now defective.
But if anybody else has any idea i’d love to hear it!