My WD My Book Essential was working completely fine until yesterday, which was the first time I hooked it up to my new computer (Dell laptop with Windows 8, if that’s relevant).
When I first hooked it up to the new computer, the computer did recognize it and I was able to view the files within it for about a minute. Then all of a suddent it disappeared and I got a message saying that my computer did not recognize the device.
Ever since then, every time I have tried tp connect the hard drive to this computer either nothing happens, or I get a message saying that the computer does not recognize the device. Even worse, the same thing is now happening when I connect it to my old computer, which previously had no problems with the hard drive.
I downloaded the WD SES driver as recommended, but this did nothing.
Can anybody provide any advice?