I have been using MyCloud (3 TB) for backups and file storage, including 200+ dvds I have converted to MP4 format, so I can access them remotely whilst on holiday.
Upon upgrading to OS5, I can still access the drive through Finder on my Mac, I can still add / view / delete files through Finder or the web connection, I can access my movies via DNLA on my TV and play them etc. So no real change.
But….I can no longer access my files from the IOS app, on either my iPad or my iPhone once I have installed the MyCloud IOS app. Even when I am in the house and on my same network, I have no access. Obviously, when I am out and on a different network, I cannot access anything either.
If I ‘reset’ the drive at home (using a paper clip for 4 seconds), then the drive magically reappears for about an hour on my IOS devices. But all I get is ‘currently indexing’ (so no access again) and then, about an hour later, the same old ‘drive is offline’ message. So we’ll done WD, you have managed to completely ruin my NAS drive by releasing an app that doesn’t work. Bravo.
Would it be too much to ask you refund me for this (£149.00 I paid) as I cannot use it now, I cannot access my files when out and about (the whole reason I bought it!) and I cannot sell it as, frankly, you have effectively bricked the drive with your new software.
Will never buy anything from WD again….’