As described. It’s not been so much as touched since purchase - not moved, not dropped, not nudged. It has been coddled and never exposed to any sort of physical stress.
Today I noticed it’s not showing up in my WD Smartware. I lean in to listen and it’s making a soft “click-click”
This thing is full of my data - of every sort. It is also still under warranty. What can I expect from WD? I mean, sure they can simply replace the defective drive, but how do I get my stuff off of it?
Just wondering how bad this is going to get. Thanks to all who reply.
Well, I got no meaningful help at all from Western Digital. Basically sent me a response that made completely clear the person who replied had not read my submission.
I guess what I want to know is, if this is a case of bad heads can those be replaced and can I avoid doing a very expensive data recovery?
I also want to say (regardless of what the cause and solution are) the idea that WD can slop out a drive this expensive that dies after sitting comfortably on a desk after only a year, and then basically send you a nonsense Support reply, is just terrible. At least shape the reply resemble the issue I’m having.
