Okay, I had 2 hubs. One I had just bought and another that had 500gb of videos on it. The half full one broke down and I'm sending it in for replacement. I switched the hard drives to preserve my videos (don't worry about the warranty issues). Now everything would be fine except that a number of the videos we had aren't showing up. I had dozens of Disney movies, but now only 6 are showing up.
I just moved and don't have a network set up to access the hub, are there any ways to get this working with just the remote and hub? I've obviously shut it down and back on, but no luck with that. Thanks.
Are you using the Media Library? If so try switching off the Media Library and try browsing to the folders to see if the files show up. If the the files show up, try turning the Media Library on again and see if the files show up after the compiling has finished.
If the files don't show up with the Media Library turned off, try resetting the HUB.