Hello! I reciverd my new WD MyCloud EX4 Today. I pluged it in and it works fine. I click on the Firmeware Update botten and he starts Processing. Then there Stands Waiting for Reeboot.
After 2 Hours after no response i make a reset and the MyCloud dont respnse at all.
I tried to make an USB Firmeware update but after pluged it in again the USB Device wasnt aktive. Not sure what i can do. Dont want to change the EX4.
The Display only Shows “Welcome to WD MyCloud …” No lights are Flashing.
Yeah i tryed… but i think they will answer on Monday but i dont want to wait. It is new and i want to use it now because some Data is already on it and not on my pc Harddrive any more and i need this data.
At the Update stands, that you should restartt after 5 secounds. It dont work. It hang on the Restart. I had to Wait 1 houre and it starts without any fails. I tryed it after 5 minutes 20 minutes and it didnt start. After 2 Houres after Update it works fine.