Just a few days ago, I bought a My Cloud NAS to get my own cloud system in my home.
Concerning the local network, it works properly, but I have problems with the remote access.
First of all, the automatic setup didn’t and the My Cloud system didn’t get any internet connection at all.
So I tried to configure it manually. Portforwarding with the standard TCP ports (80 and 443) also didn’t work so I know used two other ports and my My Cloud now has at least relay connection. But still I don’t get any external access to the My Cloud system. Using my smartphone and tablet apps, both gadgets still can’t connect and if I try to connect via wd2go I get back to the login screen, right after I entered my login data. There is no other screen, after logging in, I just get right back to the login screen. How can I setup my My Cloud system or my router to get a working remote access?
Unfortunately, my router doesn’t support upnp .