No Files Visible In Folders

Hi,

I have a MacBook Pro running OS v10.12.6

MyCloud 2TB running OS v WDMyCloud v04.05.00-315 : Core F/W

I used ftp to copy around 200GB of data from my MacBook pro to the MyCloud device.

Dashboard confirms that the MyCloud now has around 200GB of data stored.

The folder structure is all visible but when I look inside the folders there are no files. It took about 15 hours for the copying process to complete.

I have used the ftp client ‘Fetch’, the Mac OS windows system and tried using the WD Access software ‘Open’ facility and the files are not visible.

When I use WD Access I get an error stating that the Share does not exist. The Share is visible in the Dashboard.

Anyone come across this sort of issue before?

Hi icj ,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support