So recentely I’ve changed the static IP of my “my cloud” because of certain problems.
After changing the IP, I can still connect to it in my local network. However, I cannot connect from remote network (from wd2go web).
Then I remove the device in the wd2go account, hoping that it can be added again later with the newest ip address.
But apparently, I cannot add any device to the wd2go account. Now that account does not have any device in it.
Therefore, I cannot open the cloud from anywhere, except my home network, which make it kinda useless.
I can still access the “my cloud” in my local network. I can also open the dashboard.
However, when I use the “wd my cloud” application" it shows this kind of message:
Do any of you know how to fixed this? I’ve contacted wd to restore the device in my account, but there is no reply to that.
If this cannot be restored, I will returne this device. Not much use as a normal external storage.
Thanks in advance.