Newbie in desperate need of help!

This cloud doodad is doing my head in!! :scream:

I just want to COPY the contents of my F Drive (set up specifically for my own files etc on my laptop) to my Cloud device but I cannot do it. Dragging and dropping files (as per the tutorial) is not working.

I also want to use the drive in such a way that anything further gets saved to it and not to my laptop. All wireless BTW.

It’s me, I know it’s me being a numpty, but can anyone help me achieve my aim, the whole reason I purchased the darned thing in the first place ???

:dizzy_face:

What do you mean “its not working”? Does an error message appear? If so what does it say? What operating system are you using? What program are you using to copy the files? Windows File Explorer or Mac Finder?

Transferring a large amount of content over WiFi could take days. It is recommended that one connect the computer to the same router as the My Cloud via Ethernet cable to achieve generally faster file transfer speeds when copying a large amount of data.

The ability to automatically save files from your computer to the My Cloud will depend on how you have both your computer and the software applications on it configured. Refer to your operating system information and application user manuals on how to change the default save location and if that default save location can be on a network attached storage device like the My Cloud.

It is recommended that one “map” the My Cloud to their computer so the My Cloud shows up as a networked hard drive and is quickly accessible for saving files. Note that saving a large file across WiFi will take some time.

If you have not already done so it is recommended one read the WD My Cloud User Manual (http://www.wdc.com/wdproducts/library/?id=439&type=25) as it explains how to use the My Cloud and configure its features/options.

The User Manual explains how to map a drive/share to the computer. Or see the following WD Support document for how to map the drive on a Windows PC.

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=2676