New WD Warehouse has stopped processing orders. Pathetic

Just wanted to say that my pending advanced RMA’s have sat for a week. My account has 100+ successful orders for 2 years, always processed fast, but now for 2 weeks, my RMA’s have sat, unprocessed.

& I know 2 clients that also are waiting for their Advanced RMA’s to ship.

Defeating the purpose completely.

This warehouse is a joke. What happened to the Louisville Kentucky warehouse? They processed orders within a reasonable time frame. This new 3rd party warehouse handling WD’s orders doesn’t do anything for weeks. They are a disgrace and are making WD look bad!

Hi taby,

I’ve sent a message. Please check your Community Message Inbox.

Why are you ignoring complaints on this forum?

Are you going to make an announcement?