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Network Credentials - Help!

I’m going to throw my pc and mycloud out of the window shortly…

I moved house, plugged it all back in, and now I cant open my private folder in WDMYCLOUD network on my explorer…
It keeps asking for windows network credentials… I’ve googled this for about an hour, tried \WDMYCLOUD\Username - which seems to be the recommended way - nope.

I’ve deleted and added credentials via control panel - Nope

WHAT DOES IT WANT!!!
I’m not a computer person and this is infuriating. I just want to be able to drag and drop pictures etc from my ‘live’ desktop to my ‘back up’ cloud.

Please help…

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