When it came to computers and electronics, I have always thought that other people were less lucky than me, but I seem to be getting it back in spades with this device.
I came home after work today, and my drive seems to have died. I have had my device for about a week.
In looking through things, I also discovered that my wireless wasn’t working, so I rebooted… I then checked, and noticed there was a new firmware update, and so I installed it. After about 45 minutes, I finally gave up waiting and power cycled the router. It came back up, andf the new firmware version seems to have installed well.
I tried resetting my drive back to the factory condition (what could it hurt) and then it seemed to work, but I couldn’t get to it. I then did a reset of the router. It came back, and everything looked fine, including the wireless and the drive (which after what I thought was clearing it, it still had the music files and images that I had loaded to it)
So, I went into the other room and started tinkering on my Kindle Fire, looking at Facebook, and suddenly everything stopped. I came in, and my router seems to have locked up completely, I couldn’t get to it wired or wireless… so I power cycled it again.
Once it came up, it seemed to have finally reset itself to factory fresh, because I had to reconfigure the thing. So I set everything up the way I had it, and disabled QoS, since I was doing fine with my old 802.11g router before this “upgrade” and it rebooted again.
Well, the drive light is blinking, but no matter what I try, I can’t seem to mount the drive, and WD Smartware isn’t seeing a drive either.
So the bottom line is that I spent what to me is a lot of money to get a combined network/drive solution that doesn’t have a usable drive, and the router is flaky at best.
So, my question is, do I deal with Amazon (where I bought this jewel), or do I deal with WD? Does anyone have any suggestions on what I can try? Is there a way to get the ND900 Central to tell me what is going on with the drive?
When it works, I love it, but in a week, I have had way too much down time.
