Four years ago I purchased a WD Mycloud Hub. When I first installed it, it worked fine for about two years. The last two years or so have driven me crazy to get to work as it did before.
The hub is not being found by Windows 10 on my desktop.
I could usually see and access the hub via ‘File Explorer’ in Windows 10.
THe hub is connected to my ‘VirginMedia Hub 3’ router. WDMYCLOUD can be seen in the router.
I have tried everything to date. I have downloaded every patch/upgrade for Windows 10 and the ‘WD Hub’.
I have watched dozens of videos all claiming that by carrying out the mods, my computer will see the ‘WD Hub’.
If I connect the ‘WD Hub’ directly to my computer via the ethernet port I can see and access it, return the hub to the router and it is not seen.
Last week I turned the computer and the ‘WD Hub’ of for about two hours. After rebooting computer and hub, the hub is visible in file explorer and I have been able to access it. RESULT!! I thought. NO!, after about thirty minutes the hub disappeared from file explorer and Windows 10 was not able to find it. The hub was still visible in my router.
I have now found this pattern. If I turn the computer and the ‘WD Hub’ of for an hour and then reboot them both, ‘WD Hub’ is found by Windows 10 and works o.k for about thirty minutes when ‘WD Hub’ disappears again.
Is there a software glich in my hub?
Is there a software glich in Windows 10?
Does the problem lie with my router?
Throughout the process whether the ‘WD Hub’ is found or not, the comms lights are illuminated and flashing on the router and the hub.
Any suggestions gratefully received.