MyCloud... Music stops when going back a screen

I dumped a TON of songs into a Almost all folder of our musical catalog. We also have each CD as a folder. Prior to yesterday’s big dump of around 400 songs, we could listen to a song and go back and still use our phone with the song playing. Now, when you play a song and go back, it stops. So annoying. I tested on the laptop and it still works good/as expected. But not our iphones. I also completely shut my phone down and also rebooted the cloud. Anyone have any more ideas? Sorry, so not an IT person, but not stupid either.

Thanks,
Erin

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