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MyCloud is accessible, but no UI

If I unplug my MyCloud and replug it in, it restarts and every thing works just fine.

However, after ~6 hours, the UI stops working. From what i can tell the request gets denied by the MyCloud device. I try connecting from 2 different W10 devices and an Android phone. They work for a while, then the UI goes out to lunch and won’t respond.

However, I can access the files just fine (using Network Drive set up on Windows machines). Twonky is accessible, too, although I don’t use that. I am running the latest Firmware (which is when this seems to have started).

I have critical files on it, so this condition is making me nervous, yet I don’t want to reset/reboot too much in case this thing is failing. About to buy new NAS to transfer files.

Any ideas what is causing this?

What is the specific error message that gets displayed when the UI fails to load?

When it happens are all devices on the same IP subnet? For example 192.168.1.x.

Yes, Everything is On the same subnet 192.168.0.x.
If it hit 192.168.0.110:9000 I get Twonky just fine
If I hit 192.168.0.110 I get
Hmmm…can’t reach this page
Try this
Make sure you’ve got the right web address: http://192.168.0.110
Search for “http://192.168.0.110” on Bing
Refresh the page
Details
This website could not be found.
Error Code: INET_E_RESOURCE_NOT_FOUND

With Wireshark I see the interaction, but it is full of errors/retransmissions, until it gives up. The connection to Twonky looks normal.

Is there another port I can try?

The Dashboard is generally located on the default port 80 which is the general port address for web servers.

Try changing the IP address of the My Cloud and see if the issue continues.

This is my exact problem but how do you change the IP address of the My Cloud without UI interface? In any respect on an earlier reset I had 192.XXX.1.5 and it did not work and now I have 192.XXX.1.8 and that too comes up with an error despite having drive access in My Computers as well as Twonky working perfectly. My Cloud setup stubbornly shows it as Offline!

Did you ever fix this as this is exactly my problem!

Have the Same Problem with Dashboard UI.

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