MyCloud FTP port forward on router ZTE F660

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi there! I’m in trouble to get remote access to MyCloud using ftp client. First of all, the ftp on my local network works fine. at dashboard I enabled ftp, enabled ftp port forward 21. I have a ZTE F660 router. I was setup the port forward to port 21. tried to access on my mobile using mobile net. "no route to host… "image
mycloud ip: 192.168.1.5
what I did wrong? any suggestion appreciated!

Duffy

2

Are you using an FTP app on your mobile device? Is your ISP blocking inbound port 21 connections?

The following web page (if you haven’t seen it already) gives general directions for setting up port forwarding on that router.

https://portforward.com/zte/f660/

One can use websites like http://canyouseeme.org/ to check/test for open ports on their broadband connection.

3

@Bennor yes, just got through that website. I’m using total commander and ftp plug-in on my android. the canyouseeme.org came up with the same error message “no route to host” (actually the site has problem with all the ports, but still have net, and the mail is works fine…so?). is my ISP blocking port 21? have no idea. don’t think so, but how to check?

4

Have you found out your answer already? Anyone can share their settings?
This is my same problem. Having hard time setting an external server connection. But i can internally use the servers i made.

@Bennor i did check if my isp blocking port 21, via canyouseeme.org
It says
Error: I could not see your service on **1xx.xxx.xx.xx ** on port (21 )
Reason: Connection timed out

5

Have you enabled port forwarding within your network router/gateway that the My Cloud is connected to? Generally one has to enable port forwarding on the router/gateway and point it to the My Cloud’s IP address. Don’t forget to enable FTP service in the My Cloud Dashboard > Settings section.

My Cloud: Configure FTP Server Access
https://support-en.wd.com/app/answers/detailweb/a_id/4749

Note: Some of the information in the above WD Knowledge Base article may only apply to certain My Cloud models (ex. multi bay models) or to certain firmware (ex. v2.x or v5.x) versions.

Standard warning: FTP is not a secure protocol to use for transferring files.