WD Community

MyCloud EX4 PLEX Server Update Not Found Anywhere

Hi all
I have decided to start using PLEX app on MyCloud EX4.
Installed the app without any issues.
When I start configuring, the PLEX server states that updates are available and need to install manually.
When I click to choose the package, the MyCloud EX4 is not listed… There is NO file for the MyCloud EX4, only for EX4100, EX2, etc.
Please help

Hi @FLAPS15,

Please refer to the article Plex Doesn’t Start After Update or Installation:
https://support-en.wd.com/app/answers/detail/a_id/16524

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.