Mycloud ex2 ultra bricked after os5 update

[ActiveUser]

If WD is unable to help you, you can check out the thread below that is a bit old but may offer some insight into how to get back to a working NAS. Again, go to WD first…

Keep in mind the below link is about the single bay My Cloud and may not be relevant to your unit:
** Check out @Bennor’s post below for a bit more insight into this.

Unbrick MyCloud Once and For All - Lets Make A Clear Tutorial for Everyone!

I’ll answer some of the questions. Most if not all other questions actually are answered in the various unbricking threads (and there are a number of them). Problem is some of those threads end up discussing a variety of issues or My Cloud models and the core unbrick information gets lost in a huge number of posts spanning many years. Most people want something simple and don’t want to spend time reading. This isn’t something simple even though it is usually fairly straight forward process to un…