MyCloud EX2 Keeps Disappearing

My EX2 keeps disappearing off my network, there doesnt seem to be any common trend to when or why but ill try to describe what happens;

The problem is sometimes it just stops communicating during a file transfer, I try to find it in Network and if its not there, I try the mapped drives and if they dont work I try Run > \\MyEX2 and if that doesnt work my final attempt is Run > \\192.168.x.x. after a few minutes it comes back and i can re attach using one of the methods but I have lost all confidence in it as I start a large transfer off and 90% of the time I return to a message saying its no longer on the network and I have to do the transfer again.

Hope someone can help before I throw the thing out of the window and just get myself a stand alone little server.

You may want to post your question. if you haven’t done so already, to the dedicated EX2 subforum where there those who use the EX2 may be able to help. This subform (My Cloud) is generally for the single bay My Cloud units.

http://community.wd.com/c/network-attached-storage/wd-my-cloud-ex2

Ill do that, thanks