I have a problem with my MyCloud Ex2. I connected a external harddrive on the USB port and created some Backup jobs to make a Backup from the NAS to the USB drive.
I choose the mode = “synchronize”.
The initial backup works fine, all backup-job finished successfully.
Some days later I tried to start the backup-jobs again, but I got immediately the error message that the backup was not successful. The message shows unfortunately no reason for error.
What I can see in the details of the job, or when I edit the job is: the source and the destination folder are not completely shown in the field, and in edit-mode it is not possible to change it.
I am not sure, but I believe there is a problem with configuration file, it seems the information is not completely stored in the files.
I already connect via SSH to the device, but I found not the configuration files for the backups, and unfortunately no log-files with helfpful information.
When I delete the job and create it again, the job finishs without errors. But the second backup later fails again.
Does anybody a have solution for this error?