I purchased my ext2 in the summer of 2014. I purchased a 2TB WD Elements external USB drive to backup to in the fall of 2014. As all other posts in this thread, backups from the NAS to the USB drive fails.
When I first started attempting backups, I opened a support case with WD. I went through the normal trouble shooting steps with the tech. Reset to factory settings, manually update the firmware to the latest/greatest (even though it was already at the latest version), verify that the WD Elements external USB drive is really accessible by plugging it into a PC, formatting the USB drive.
The support person finally bumped the case up to engineering. I was told that they were able to duplicate my issue (and from reading this post, so are many other users). However, the support person said that engineering would address this in some future release, but didn’t know when and closed my case. I protested about him closing the case, but I was pretty much told just to deal with it. If a case is closed, then they’ll forget all about it. Out of sight, out of mind.
It seems to me that the backup application has an issue with the number of files that it is trying to backup. I have thousands of images, audio and video files. I have about 30,000 photos and images,all broken down by year. If I try to backup the entire public/photos directory, the backup files. If I backup a single year, the backup works. However, we are only allowed a maximum of 10 backup jobs. That will not work. I would need close to two dozen backup jobs in order to backup all of my contents.
I have additional data that I intend to put out on the NAS, but I can’t until a backup solution is found. As many of the others in this post, I’m frustrated with support and engineering. WD customer support leaves a lot to be desired.
Anyone know of any alternative backup solutions that we can use, and not rely on the internal backup?