My Cloud using it’s IP address? No. When i enter the ip in chrome i can t access mycloud
but when i ping the ip adress in cmd panel I got a positive result of all packets went trought
Have you checked the router to see if it is issuing an IP address to the My Cloud? I managed to get the ip adress through msft file explorer. which means that it is on the network. But doesnt appear in the network tree. Also i can not access it through the WD My Cloud application.
Previously to the firmware upgrade i had absolutely no problem
Can you access the My Cloud Dashboard? No impossible since the firmware update
What color is the front LED on the My Cloud? BLUE steady
What other troubleshooting steps have you tried? I checked the proxy of chrome but i dont use it.
I can access my cloud and my booklive with another computer running on ubuntu without any problem
i tried read and write on mycloud from that computer and no problem meaning that they run fine.
it seems since the firmware update of the mycloud it is not recognised in windows.
I run windows 10
The WD mycloud storage is recognised in WD Discovery but when i want to configure it, it opens a chrome tab where it says cant access check the connection (which is fine according to the ubuntu laptop)
Check the proxy (done and i dont use one)
Check the firewall (still have not done it but i dont see why there should be any problem with it)
So i dont see what solution i could have