FIRST: SORRY FOR BAD ENGLISH!
I just got my new WD MyBookLive 2 TB and now i try i set it up.
I go to settings - remote access and error pops up: 31550: error adding mobile access: internal server error. Retry your last operation. if the error is persists, contact WD Support for assistance.
then i press close and try to enable mobile access, but then error pops up again: 31564 error configuring remote access: the device status could not be updated due to an communication or internal software error.
then i close this and then it says connection status: failed - cannot establish remote access connection. make sure you are connected to the internet (error 31520)
i dont know what to do. I have tried to update everything. can someone please help me?