hello all, a couple of issue i have it could be a fault drive here
I have just bought the WD My Book (Mac + Studio) 2tb firewire 800 aluminium drive
first of all im seriouly annoyed with wd’s support i put in a request for help/rma through there portal system by registering my drive and putting in severla help/support/rma case’s several days ago im yet to receive a reply, which im not happy about
on opening the box the firewire cable was damaged how would i go about getting a replacement firewire cable???
also, are both firewire connection on the rear the same speed eg 800?
also, i have seen a massive dramatic reduction in speed of this drive, and i have been able to prove its the drive, i use a dj program called serato and constantly analyse files, now when analysing files on my internal drive in the program they run at full speed , but when analysing with my drive thery have now become incredibly slow
i also have no wd software installed on my mac as i formatted the drive out the box, im thinking i could have performace issues here, this has only happened in the last two weeks
even things like browsing thru a folder full of photo it phyusically takes ages to show previews,
is there maybe a setting that may have have disabled the full speed of the firewire 800?
