WD Community

My Passport won't show up

I have an older WD3200MEB and when I plug it into my laptop, it doesn’t show up at all.  No drive, no files, nothing. 

I KNOW I have to be missing something simple, but can’t figure it out for the life of me! 

It has my baby pictures on it - and some other important documents too! 

HELP?!?!?!

Mini

Welcome to the Community.

Have you tried looking for clues in Disk Management after changing the USB cable? To access Disk Management please follow the next set of instructions:

http://wdc.custhelp.com/app/answers/detail/a_id/1284/

Don’t connect through a hub or use a cable longer that the original. If possible try the drive on a different PC.

Joe

Support for Western Digital Hard Drives | Western Digital

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