I need some help in getting my new WD My Passport working. When I plugged it in my laptop, be it my “HP” or “Dell”, both the PCs do not show My Passport existence in My Computer / This PC . The indicator light on My Passport is lighted, but do not receive any recognition in both my laptops. Normally, any new devices be it USB or my WD Element Portable Disk will show up either in Drive D, E or F.
Could someone help me?