Hi everyone, I need your help. When I turn on the WIFI I can’t find it on the Iphone even though I have the app Mycloud. After few minutes, all lights start blinking all at the same time and I can’t get anything out of it…
It’s the third device I get that has this issue.
I really need your help please!!
Thank you
Lulu
Download the complete user manual for your model from WD support. ind instructions to reset/restore the System defaults. by pressing the two buttons in front at the same time for around 10 seconds when unit is ON. I will begin the reset and can take a while. You then need to set it up like new again. Syatem reset will not delete your data. Read the manual for the details of all this and good luck…
Got these system log messages just before it craps out. Looks like a serious bug to me. Reading large directory contents into stack memory perhaps? Can we get a fix please?
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 97.545132] Internal error: Oops: 5 [#1] PREEMPT SMP ARM
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.210212] Process twonkyserver (pid: 2921, stack limit = 0xd7cd4238)
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.216890] Stack: (0xd7cd5db0 to 0xd7cd6000)
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.221351] 5da0: dda945e0 00000000 dda94668 dda94634
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.229722] 5dc0: 00000001 c021c43c dda945e0 c021c540 ffffffea dd784a20 dda945e0 00000000
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.238091] 5de0: dda94668 c021cc60 dda945e0 ffffffea d7cd5e60 dda94668 00000001 c0211330
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.246462] 5e00: dda94668 00000001 d7cd5e60 c0211fd8 d7cd5eb0 0121271c d7cd5e68 d7cd5eb0
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.254832] 5e20: d7cd4000 c0212578 00000001 d7cd4000 d7cd5e68 d7cd5e60 00000001 c02141f4
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.263202] 5e40: d7cd5e58 00000000 b63d4ea0 00000416 000000d0 00000001 00000000 de003740
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.271571] 5e60: de003740 c01fbb24 00000000 00000000 b6bad3b0 de501000 00000001 ffffff9c
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.279940] 5e80: d7cd5eb0 ffffff9c d7cd4000 00000000 00258088 c02147cc de501000 00000001
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.288310] 5ea0: ffffff9c d7cd5f30 ffffff9c c0216abc dea56cd0 dda94668 777bb5e0 0000002e
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.296679] 5ec0: de501048 c0213dbc de022690 dd163d50 d68d95e8 00000001 00000002 00000000
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.305049] 5ee0: 00000000 dda3d430 ddfee7f0 dda3d430 60010013 c0743e40 00000000 c01a1b10
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.313419] 5f00: de7ae788 00000001 b6bad3b0 00000001 ffffff9c b6badc58 d7cd5f50 c0216af8
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.321788] 5f20: 00000000 c05605d0 ddd28228 c020ce2c de7ae780 00000000 b6bad3b0 b6badc58
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.330157] 5f40: b6baed6c 000000c3 c010ee84 c020d514 dea56d80 00000000 00000416 c015c74c
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.338527] 5f60: de137b20 00000000 c078ae3c de137800 00000416 c0151b0c de137800 06410641
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.346897] 5f80: 00000000 d7cd4018 d7cd5fb0 d7cd4000 c010ee84 c0112720 00000416 b6364080
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.355266] 5fa0: b6bad438 c010ed00 b6bad438 b6badc58 b6badc58 b6bad3b0 b6bad3b0 00285a84
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.363635] 5fc0: b6bad438 b6badc58 b6baed6c 000000c3 0000002f b63d38c0 b6baed6c 00258088
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.372005] 5fe0: 000000c3 b6bad3a4 b6f084a3 b6e935b6 20030030 b6badc58 00000000 00000000
Message from syslogd@WDwifi2TB at May 31 10:39:16 …
kernel:[ 98.493940] Code: e1a01005 eb00177a e3580000 0a000006 (e5983050)
This is a user to user forum. I am a user, not WD Support. You need to contact them about these log messages.
I’ve sent in a support request. My guess is that this is caused by having too many music files loaded in the drive. The Twonky server and/or kernel crashes as a result. I removed my Music folder as well as the twonky database then restarted and so far it’s staying up. Not so useful though since it’s supposed to operate as a useable DLNA server.
Not sure there is such thing as “too many music files” stored. I have hundreds of albums stored (over 13,000 tracks) and all is OK. Music on my device is a copy of my iTunes Media folder; a well organized folder…
Hmmm… well that’s good to know. I’ll have to try it again and see what happens.
Are you running the Wireless Pro? v1.04.17 ?
I have the original MPW. No issues at all. I also have a small capacity SSD model I will be putting only movie files on. So far, so good.
Mine is MPWPro and every time I try to copy my Music folder over it crashes.
Are you connecting it to computer USB? IF you are copying via wireless don’t, I never do.
I’ve tried both. When going wireless it usually crashes in the middle of the copy. When on USB the copy completed fine and then it crashes a minute or two after switching back to wireless.
I don’t know what to tell you other than wired is always better than wireless; more complications can arise with wireless and it is usually slower. Good luck getting your problems solved.
