My Passport Wireless doesn't recognize on Mac

WD External Drives My Passport Wireless
1

I just updated the latest Mac iOs El Capitan 10.11.5. Previously I can read My Passport Wireless, but after the upgrade it doesn’t recognize anymore on my computer. Does anyone got the same issue like this?

Or

Shall I upgrade the latest Firmware from WD or any software that I need to install from WD to resolve this issue?
The HDD is in prime condition just happened after the upgrade.

2

Got the same problem. My Macbook cannot recognize MPW using USB cable. The white light kept on flashing but the device did not come out in MacBook. Please help…

3

Hi Rose_Viernes, mine, after a while the light flash turns white constantly, but nothing appear on my mac… No drive recognize. Do you get the same?

4

Just want to clarify:

  1. I tried to upgrade the Firmware of My Passport Wiresless, but since it didn’t recognize by my Mac so I can’t do much things.
  2. I tried to upgrade the Firmware through SD Card, but it doesn’t work too… I don’t find anything as said on the manual it will blinks during the update via SD Card. But nothing happened.

Can WD Help me what shall I do about this?! Do I need to upgrade the firmware one by one from the previous version? I never upgrade it’s firmware since i bought it.

5

Yes, I got the same problem. It does not appear in Mac using USB cable. But it will appear when I use it as wireless. What do we do with that?

6

I am still finding out the solution for mine too… I can’t even access with my wireless… I don’t know why…

7

I found a solution. I went to my friend house who got Windows. I plugged in the HDD, it says need a repair so I repair and fix by softwares. Then it can be detected. I eject from windows, now works again on my mac. Just like normal… Hope it helps. Well This is the only way I can find so far :slight_smile:

My HDD is back to live again. Hope your HDD too… But this things WD Need to do…

8

Will try that…thanks for the info :slight_smile: