I purchased my passport about a year ago. Recently I noticed that when I plugged in my HD, I hear a motor and a light turns on but my computer doesn’t recognize it.
When I tried my other laptop (mac book pro), the same thing happens.
I thought that maybe a driver needed to updated. I went to the WD website downloaded the driver, but the driver wizard is telling me that my device is not connected when it is.
Do you guys have any suggestions for me. I have so much data on this thing, it would be a shame to lose it all.