Hi
A few years ago i bought a external disc (WD passport for mac). In the begining it works really good, but a few months ago when i update the software of my mac book pro, the computer doesnt recognized. A message that says: “The mac doesnt read the disc that you connected” appears every time i try to work in the disc.
Please help. I have a lot of important information in the external disc
PD: in other forum i read that if you update the software of your mac book you have to try to rescue the information in a laptop with a older system.
Thank you
Hi,
You could refer to the following link: Cannot Find My WD Drive on Windows or macOS
What software did you updated on MacBook Pro? Are you able to see your external drive in Disk utility? Can you share the DU screenshot?
