Some how My cloud does not appear in the devices and printer, tried to do full reset, cloud will not turn blue. but the connection in rear has solid green on bottom and flashing green on top. Some where in my frustration, it said I have 2 clouds loaded. At one time it was connected. Any ideas what…

My cloud no longer in devices & printer

cat0w September 21, 2018, 4:43pm 4

@oldvet If it is connected to your router/network have you tried a reboot of your computer?

The other problem that has been known to cause this on Windows computers is this,

Topic		Replies	Views
My Cloud doesn't appear as a PC under Network anymore? My Cloud OS 3	10	4250	January 20, 2016
Front LED not light up My Cloud OS 3	10	2799	May 18, 2019
Blue Light Not on Forum Feedback	3	768	March 10, 2019
My Cloud not showing in Windows Explorer My Cloud OS 3	2	1170	August 24, 2018
Network do not see mycloud My Cloud Single Bay	7	947	April 10, 2022

Reach out to Support for more assistance.

Call Us

Email Us

Get up-to-date information about your products.

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.

Visit Business Portal